Robot Toys Patch Management Solution for WowWee

Client

WowWee is a leading designer, manufacturer, marketer and distributor of innovative hi-tech consumer robotic toys, as well as entertainment and digital products.

Brief

WowWee was seeking to automate the management and delivery of software updates to its smart devices — application controlled robot toys. Existing market solutions were unsuitable to the specific use cases: uploading new game modes to the robotic toys, assuring continuous delivery of in-app advertisements.

Challenges and solutions

Due to a lack of a unified system, the client’s update process was complicated and complex. Updates had to be delivered to connected devices individually, and the range of entities in need of software updates was quite diverse. The implemented solution included 5 modules:

• Advertisement module – adds set-up and distribution
• Application module – app navigation
• Firmware module – changing and updating system files
• Configurations module – application configuration file management
• Messages module – text file changes and updates

Data access was complicated by a lack of administrative roles and was prone to security breaches. To prevent the unexpected damage or security breaches Smart IT implemented:

• Two-stage authorization system via text messages
• Google Authenticator integration (2FA)
• Data validation via the back-end
• Clearance level-based admin roles

In order to also reduce development costs for the client, Smart IT also offered to customize the existing dashboard UI in line with the new functionality, instead of building a new user interface from scratch.

• Updated existing UI