The Client, InVend, is a private company providing self-service kiosk solutions. The company boasts a comprehensive portfolio of both hardware and software products for vending machines.
InVend experienced exponential growth of vending machine sales and an increase of its customer base. Manually monitoring vending machines, which was commonplace, became time-consuming, costly and ineffective. To avoid this having a negative impact on business development, the Client approached Smart IT to develop a prototype solution. Having performed thorough research, Smart IT offered to develop a unified monitoring system.