Juggl: Custom HR & Finance Data Management Software

Brief

As a company with a remote and distributed team, we know what it takes to track work hours and run payroll across various employment types, locations, and contractual conditions. After trying several HRM and payroll solutions, we found that none fully aligned with our workflows or provided the transparency we needed. This is why we decided to resolve the challenge by creating a tool of our own instead.

As we kept using Juggl internally, we recognized the value it brought to our operations, so we made a decision to make the product commercial. As of now, Juggl is evolving independently and is steadily improving the quality of internal workflows for businesses of all types and sizes around the world.

Challenges

Our goal was to build a system that could serve diverse teams, complex workflows, and international financial structures – all while maintaining accuracy, security, and usability. We needed to implement several features including:

• Compensation / pre-payroll automation engine
• Workforce pay data hub (HR-Finance data layer)
• Employee self-service portal
• Analytics & insights
• Robust API
• AI analytics chatbot that provides insights into payroll reports

Challenges and Solutions

To streamline operations, Juggl needed to integrate with external HRM tools. The challenge was both to implement two-way synchronization to keep employee data consistent across systems, and set up scheduled and event-based syncing to ensure updates were reflected in real time.

• Custom flexible synchronization engine capable of handling both scheduled and real-time updates
• Custom logic to identify relevant projects and associated team members, then extract precise work hour data directly into Juggl

Managing global payroll means supporting multiple currencies and exchange rates within a single project. On top of that, financial reporting has to consider a multitude of variables such as contracts, taxes, bonuses, working days, leaves, benefits, and custom employment conditions.

• Multi-currency logic and exchange rate tracking
• Dynamic financial reporting modules that account for local tax laws, historical contract terms, and country-specific regulations

User Permissions and Access Control. The payroll and HR data is considered sensitive information, therefore managing access rights for different user roles and teams becomes a top priority.

• Custom role-based access control system that supports personalized permission settings
• Detailed payment and benefit breakdowns for each individual user, with managers being granted access to team member’s records and timesheets

Accurate timesheet tracking requires support for regional holiday calendars and working day configurations. Errors in data alignment can lead to payroll errors or misunderstandings among employees.

• Custom configurable calendar engine that allows to customize national and local holidays
• Customizable time reports and logics for payroll calculations

In order to ensure Juggl was ready for external clients, we had to secure the platform, ensure high availability, and comply with global security standards such as OpenSCAP Level 2.

• We developed a microservices architecture and deployed Juggl in isolated environments for both scalability and security
• Encryption of sensitive data both at rest and in transit

Manual payroll calculations and fragmented communication between staff and Finance teams increases the risk of human error, often leading to missed requests, unaccounted absences, or delayed payments.

• Custom request generation engine with customizable approval algorithms
• Automated report generation and intelligent data visualization that make financial and availability information fully transparent for both employees and management

Detailed user-specific breakdowns in the employee self-service block feature 50+ fields, which is why we needed a way to display complex data in a way that remained clear, accessible, and user-friendly.

• Extensive customer development interviews that helped design an intuitive interface
• Custom UI model that features configurable views and auto-updated interactive reports
• Continuous collaboration with early adopters to enhance processes like time tracking, leave requests, and compensation workflows

AI Finance Chatbot. As payroll complexity increased, managers often needed quick answers to finance-related questions. This typically required manual digging into reports or direct communication with the payroll team, consuming valuable time and delaying decisions.

• Custom AI chatbot built into the Reports section
• Instant insights into payroll analytics with advanced comparison and calculation algorithms included
• Answers to finance-based questions based on real-time employee data