Custom CRM Solution for My Trusted Builder

Client

My Trusted Builder is a rapidly-growing construction company based in London. Our Client offers interior design, renovation work, and bespoke design services to households across the UK.

Brief

Having used a number of software-as-a-service management tools, the Client realized that most of the products on the market would not be capable of uniting the full range of construction related activities and tasks their business needed. My Trusted Builder wanted to create a single informational hub to be used by employees and clients alike. 

Smart IT was selected from a number of possible candidates to develop a web-based solution that would incorporate modules for project estimations, procurement, project management, financial reporting and statistics with distinct roles and access to company employees and clients.

Challenges and solutions

Smart IT would first have to understand the scope of the Client’s business and identify all potential users and their feature requirements, as well as compose the technical specification.

• Extensive business analysis
• UX/UI design for admins and users

The Client wanted to digitize all of its paper and Excel-based data and move it into the cloud, where it would be accessible to clients and employees from the company’s website. The solution would also have to incorporate videostreaming from construction site web feeds.

• Cloud migration
• Video feed solution
• Website dashboard and admin panel

In order to unify the desired system modules into one system, Smart IT would have to work on the back-office solution and application integrations extensively.

• Backend development
• Frontend development
• Application integration