MONITORING SYSTEM FOR SELF-SERVICE VENDING MACHINES
“…From the very beginning of our cooperation with Smart IT, we were impressed by the approach the team follows. They analyzed our bottlenecks and offered us several solutions along with pros and cons for every case. The detailed explanations helped us a lot in making well-grounded and strategically perfect decisions…”
How It Works
The delivered solution was developed from scratch, since the existing solutions on the market fit only one type of vending machines and covered only several of client`s issues, like checking the internet connection.
To embrace all issues at once Smart IT delivered the monitoring solution allowing to:
- Check internet connection to provide an opportunity for making payments
- Track the availability of consumables
- Monitor the technical state of vending machines
- Gather expenditure and revenue statistics
The implemented solution optimizes the work of engineers and couriers, by eliminating unnecessary daily routine duties. Thanks to the adjusted process of data analysis, the solution gathers billing data for accountancy and provides managers with statics on vending machines usage to make amendments and align them with the current business plan.
The monitoring data is gathered 24/7, the system sends notifications via email and SMS to inform about functional problems and lack of consumables in the vending machines.
Smart IT developed new drivers and administration panels for machine sensors (optical sensors, limit switches, etc.) to optimize data processing.